Shipping & Delivery
We ship to every US state and to select countries. Ground shipping is free across the contiguous US, with faster options whenever you need them. Here’s exactly what to expect.
Shipping
Free
Ground shipping, contiguous US
Processing
1–2 business days
To prepare your order
Delivery
Within 5 business days
Most orders, from the ship date
Free ground shipping
Every order ships free by ground across the contiguous US, with no minimum. Most orders are processed within 1–2 business days and arrive within 5 business days of the ship date, depending on where you are. We ship from Los Angeles, so West Coast addresses usually arrive sooner. You’ll get a tracking number as soon as your order is on its way.
Faster options
Need it sooner? Expedited and Express shipping are available at checkout. Express is guaranteed within 2 business days when you order before our processing cut-off of 11 a.m. Pacific time; orders placed after the cut-off begin processing the next business day.
Alaska, Hawaii, US territories & APO/FPO
Orders to Alaska, Hawaii, US territories and APO/FPO addresses ship by Expedited or Express, priced by weight at checkout:
| Method | Estimated delivery | Rate |
|---|---|---|
| Expedited | 3–4 business days | $9.99 + $1.49 / lb |
| Express | 1–2 business days | $28.99 + $2.99 / lb |
Delivery estimates count transit after processing, and can vary with carrier conditions and destination.
International
We ship to select countries. For a quote, email us with your destination address and the drinks you’d like, and we’ll send you your shipping options.
International orders are final sale. As the recipient, you are the importer of record, so any import taxes, customs duties and fees set by the destination country are yours to pay, and customs clearance can add time to the estimates above.
Shipping questions
We deliver to street addresses, so please use one at checkout rather than a PO box. Our carriers need a street address to hand your order over.
Every order ships from our Los Angeles facility, and ground shipping is free across the contiguous US — there’s no pickup counter.
Our boxes hold up to 50 lb, roughly 12–15 wine bottles depending on bottle weight. Larger orders are split across boxes that may arrive separately, each with its own tracking.
Yes. When the route calls for it we add a heat pack at our expense — UniHeat packs, made to keep drinks from freezing in transit without warming them. You don’t need to ask or pay extra.
Often, if you catch us early. Email us with your order number as soon as you can and we’ll update it before your order ships. Once it’s on its way, the carrier has it.
Get in touch with your order number and we’ll take it up with the carrier and make it right.
Usually not. We sometimes ask for a signature, based on order value or order history. Our drinks are non-alcoholic, so there’s no age check — anyone at the address can sign.
